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TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

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CGI U

Blake with Clinton The second annual CGI U meeting was held in Austin, TX over the third weekend of February, and brought together over 1,300 of the most proactive students and student leaders from around the world. Various sessions and presentations were planned to allow attendees to "interact with one another and formulate commitments and productive partnerships." TOMS Shoes has been part of CGI since 2007, and Blake Mycoskie was invited to speak on the Opening Plenary with President Bill Clinton, Natalie Portman, and other guests.

Clinton Global Initiative University
Read More on Blake's Blog