TOMS Shoes Facebook Gifts | TOMS Blog

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TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

TOMS Shoes Facebook Gifts

Submitted by Anonymous on Tue, 04/07/2009 - 23:00

On April 8th, Facebook acquired their 200 millionth user. To celebrate Facebook invited 16 influential organizations, including TOMS Shoes, to create 2 unique virtual gifts that users purchase and send to their friends within the network. TOMS virtual gifts are a shoe from our Spring 2009 Collection and a shoe attached to a parachute, a playful reference to TOMS method of giving. Proceeds from these TOMS gifts will benefit Friends of TOMS, the non-profit partner of TOMS Shoes, Inc. In addition, users who send and receive a TOMS gift will get a $5 gift certificate redeemable at www.TOMSshoes.com.