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TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

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Limited Edition DMB TOMS

Submitted by Anonymous on Tue, 06/30/2009 - 23:00

 Dave Matthews Band has always been a socially active group. Aside from their music, DMB supports the Bama Works Fund, which provides grants and programs that protect education, promote the arts and assist disadvantaged youth and disabled individuals. The collaboration with TOMS originated when the band, inspired by the One for One movement, offered to be the official sponsor of the Spring TOMS Vagabond Tour. Tracks from the band’s critically-acclaimed new album, Big Whiskey and the GrooGrux King, were featured on the tour, which traveled to college and high school campuses to engage some of the nation’s most socially-minded youth.

Dave designed the shoes personally and the shoes are vegan-friendly, made with 67% sustainable hemp and 33% recycled PET plastic bottles. The sole contains recycled rubber. Both TOMS fans and DMB fans alike can appreciate these co-branded shoes, sharing the two groups’ respective messages of unity, giving and conscious living on tour and in everyday life.

The limited-edition Fire Dancer TOMS and Sun TOMS are available on tour with the band and online at www.davematthewsband.com, and as always, with every pair you purchase, TOMS will give a pair of new shoes to a child in need. One for One.

McAfee
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