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1. Ordering on TOMSshoes.com
2. Sizing
3. Return and Exchanges
4. International Ordering
5. Account Information
6. Caring for your TOMS
7. Retailers
8. Manufacturing
9. Get Involved
10. For Profit or Non-Profit
11. Careers
12. Friends of TOMS
13. General Inquiries

International Ordering

Can I order from TOMSshoes.com if I live outside of the U.S.?

TOMS ships online orders to the U.S., Canada, Australia, Great Britain, Wales, Scotland and Northern Ireland. International customers are responsible for all shipping, duty and taxes associated with the importation of all merchandise. ALL international sales are final.

If you live in a country where we do not ship, please e-mail us at international@TOMSshoes.com. We will notify you when shipping becomes available in your area. Please be sure to include the country you are inquiring about in the subject line of your e-mail.

How much does shipping and handling cost on international orders?

Shipping is calculated automatically at checkout. Cost will vary depending on the number of items purchased, where your order is being shipped and the type of shipping chosen. Duty and tax fees will also be applied when your order reaches customs. An estimate of the duty and tax fees is provided at checkout, but please note this is only an estimate and the actual price may vary. Please review prices before placing your order.